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Her Lucky Day
Delivery Policy
Effective Date: 13 April 2026
Business Name: Her Lucky Day Pty Ltd
ABN: 17 688 799 251
Website: https://herluckyday.com.au
About Our Service
Her Lucky Day is an online prize draw club for women. We offer weekly prize draws that you can enter by purchasing entry tickets or holding an active membership through our website.
Entry tickets and memberships are digital products and are delivered instantly upon successful payment. No physical delivery is required for entries or memberships.
Prize Delivery
Prizes won through Her Lucky Day prize draws are physical items delivered to the winner's nominated Australian address.
Delivery Timeframes:
Prizes are dispatched within 14 business days of successful winner confirmation, unless otherwise stated on the relevant prize draw page.
Delivery times after dispatch will vary depending on the winner's location:
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Metropolitan areas: Approximately 3–7 business days
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Regional and rural areas: Approximately 5–10 business days
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Remote areas: Approximately 7–14 business days
Please note these are estimated timeframes and may vary depending on the courier or postal service used.
Delivery Area
Prize delivery is available to all states and territories within Australia only. We do not offer international delivery.
Delivery Cost
There is no cost to the winner for prize delivery. All delivery costs are covered by Her Lucky Day.
Delivery Method
Prizes are shipped via Australia Post or a reputable courier service, depending on the size and value of the prize. Tracking details will be provided to the winner where available.
Delivery Details
It is the responsibility of each entrant to ensure their contact and delivery details are accurate and up to date. Her Lucky Day accepts no responsibility for prizes not received due to incorrect or incomplete information provided by the entrant.
Undeliverable Prizes
If a prize is returned to us as undeliverable due to incorrect address details provided by the winner, Her Lucky Day will make one reasonable attempt to redeliver. If the prize remains undeliverable, Her Lucky Day reserves the right to forfeit the prize in accordance with our Terms & Conditions.
Contact Us
If you have any questions about delivery, please contact us:
Email: hello@herluckyday.com.au
Phone: +61 404 190 584
Hours: Monday – Friday, 9AM – 5PM AEST
For full terms, please refer to our Terms & Conditions.